FAQ

We are on the corner of 9th and V St., NW, Washington, D.C. The exact address is: 815 V St, NW Washington, D.C. 20001

Advance tickets can be purchased online through Ticketmaster.com. Tickets can also be purchased in person from the 9:30 box office, as well as The Anthem, Lincoln Theatre, and Merriweather Post Pavilion box offices, and at 9:30 The Truck

The box office accepts VISA, Master Card, American Express and Discover. There is no service charge at the box office and ticket truck. Click here for current box office hours.

Artist VIP packages cannot be purchased at the box office, they can only be purchased online. Only GA and standard reserved seating tickets are available at the box office.

All sales are final. No refunds or exchanges unless a show is cancelled.

All tickets are non-transferable until 72 hours prior to the show time.

We’re happy to assist with your accessibility needs – including but not limited to seating and ASL interpreters. To easiest/quickest way to request accommodations is to complete this form, or you can call our box office.

BOX OFFICE: The box office accepts all the major credit and debit cards.

CONCESSIONS: The bars, coffee bar, and the Food Food stand accept major credit/debit cards, Apple Pay, Google Pay, and Rooam (see next question for more info on Rooam).

MERCH: Merch accepts major credit/debit cards, Apple Pay, and Google Pay.

Patrons who prefer to pay with cash are able to redeem their cash for an I.M.P. gift card at the merch stand.

Rooam is a web-based payment platform that lets you pay your bar tab from your phone. Just visit this link, enter your phone number and the subsequent verification code, and select your payment method. Voila! Your tab is open!

Order with the bartender and give them your Rooam tab number. Your tab will now be visible on screen. Once the show has ended and you’re ready to go, simply press ‘Close Tab’ and your tab has been paid with your selected payment method.

Unless otherwise posted, our club is all ages, all the time.

We’ve been doing all ages shows for many years, but the decision to let your child come to a show here is obviously up to you as a parent. We suggest attending a show with your child so you can get a first-hand experience of how we run the club and treat our patrons. We’re confident that once you’ve been here you’ll feel comfortable about allowing your child to come to 9:30 shows.

A physical ID is required if you plan on drinking/purchasing alcohol. Because we are an all-ages venue we take checking IDs very seriously. In compliance with DC laws anyone 21 and older who plans on drinking alcohol will have to show a physical, valid, non-expired, government issued photo ID, no matter how old you think you may look. Anyone without a proper physical ID, regardless of age, will be treated as under 21 and will not allowed to buy, hold or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.

Unless a show is advertised as seated, which is rare, our shows are general admission and standing room only. A very small number of bar stools are available on a first-come, first-serve basis in the balcony. Patrons with special needs should call 202.265.0930 in advance to make arrangements.

We like to think that there are no bad sight lines in the club, but if you’re one of those folks who wants to be right up front or along the balcony railing we suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line and you are not guaranteed any particular spots inside.

We know you’re super excited for the show (we are too!), but we highly discourage camping out overnight. 9:30 Club is not responsible for any issues that may occur when camping and reserve the right to deny entry to folks camped out overnight.

We encourage line ups to begin no earlier than 10:00 AM, also keeping in mind that standing outside all day may impact your ability to safely attend the show. While we understand the excitement and wanting to get the best place possible in the crowd, we often see that being in line too long may translate into health issues that prevent patrons from being able to stay for the duration of the show and enjoy it, so we ask that people be mindful to eat, hydrate and rest during the day.

We sure do! We have a variety of tacos, quesadillas, and salad bowls available at the ‘Food Food’ stand on the lower level. Because who doesn’t love tacos?!?

We have 4 full bars located within the club offering a terrific selection of both draft and bottled beers along with your favorite spirits and non-alcoholic beverages. The club also offers a coffee bar with a delicious assortment of caffeine-fueled fun.

We would prefer that you leave bags at home, but if you must bring your bag, it will be searched and we may ask you to check it in the coat room depending on the size.

Help us maintain a fun and safe environment for all by leaving these items at home:

• Weapons of any sort (guns, knives, chains, spikes, projectiles, tasers, aerosols)
• Balloons, permanent markers, stickers
• Flags, signs or banners larger than 8.5 x 11 inches
• Cans, bottles, coolers or any outside food or beverages
• Illegal drugs or drug paraphernalia
• Laser pointers
• Monopods, tripods or selfie sticks, or other sticks or poles
• Noise makers
• Glow sticks, hoops or other flow toys that take up a lot of space or become projectiles
• Pets other than service animals
• Dedicated video and audio equipment unless specifically allowed
• Any other item deemed prohibited by 9:30 Club

The 9:30 Club reserves the right to modify this list at any time without notice. 

Carrying something out of necessity upon arrival to the venue or forgot about something? Ask our staff about checking in small items for the duration of your stay.

Need an exception made for medical or similar purposes? Get in touch with us or inquire with our staff at the door and we’ll assess appropriate accommodations!

We only insist that you be dressed and wear shoes. Sensible footwear is strongly advised and there are occasionally shows where spiked jewelry and chains will not be allowed. Personal items such as pocket knives, pepper spray, flasks, outside food and drinks or anything that could be considered dangerous or contraband will not be allowed in the building. Purses and bags will be searched prior to entry.

We do, but it is a seasonal thing @ $2.00 per item. During warmer weather there will not be a place to check jackets or bags.

No. DC has an indoor smoking ban, however most nights we allow reentry and should you want to smoke we will let you in and out.

Click here to be taken to Google Maps driving directions. All you have to do is input your starting point.

The 9:30 Club parking lot is located at 2366 9th St NW, a few blocks north of the Club. The monitored parking lot opens 1 hour before General Admission doors. Parking is available online in advance for $20 (plus applicable fees), and at the lot on the night of the show for $25, pending availability. (If purchasing online, please make sure you select the date that corresponds to the show you are attending!) Note: On site parking is credit only, no cash. If you purchased your parking pass online, your name will be at the gate with our attendant.

Recording policies are at the bands discretion and change night to night. You may bring your camera with the understanding that you might need to check it with us for the duration of the show.

We recommend the following hotels:

Comfort Inn Downtown DC/ Convention Center
(202) 682-5300, main
1201 13th Street, NW
Washington, DC 20005

Carlyle Suites Hotel
(202) 234-3200, main
1731 New Hampshire Ave NW
Washington, DC 20009

Yes. We send out weekly email updates that include information on just announced shows, our upcoming concert calendar, and exclusive pre-sales. If you wish to be included, please sign up for our newsletter here.

Always finding out about shows after they sell out? Tired of walking up to our door to a SOLD OUT sign? Get in the know! Follow us on Twitter and Instagram, or “like” us on Facebook. We try to keep our patrons up to speed with low ticket warnings, on sale announcements, and changes to our shows.

All day, every day! (Not actually, but it’s not far off.) Be sure to follow us on socials and/or sign up for our weekly newsletter as mentioned above to keep up with all our show announces.

We’re always accepting applications. Check out our open positions and submit an application online here.

Yes, items left behind will be held for 6 weeks. If you think you left something at the venue, please contact us.

Maybe you need to get in touch with us. For show-related questions or general information please call the box office at 202.265.0930. For more specific questions, comments or concerns please send an email to [email protected]. We will do our best to get back to you in a timely manner.