- Does 9:30 Club accept cash?
Patrons who prefer to pay with cash are able to redeem their cash for an I.M.P. gift card at the merch stand. We also take debit/credit cards at the bars, for food, or at the box office.
- Where is the Club located?
We are on the corner of 9th and V St., NW, Washington, D.C. The exact address is: 815 V St, NW Washington, D.C. 20001
- How can I purchase tickets for 9:30?
Advance tickets can be purchased online through Ticketmaster.com. Tickets can also be purchased in person from the 9:30 box office, as well as The Anthem, Lincoln Theatre, and Merriweather Post Pavilion box offices, and at 9:30 The Truck. The box office accepts VISA, Master Card, American Express and Discover. There is no service charge at the box office and ticket truck. Click here for current box office hours.
- What is your refund policy?
All sales are final. No refunds or exchanges unless a show is cancelled.
- Are tickets transferrable?
All tickets are non-transferable until 72 hours prior to the show time.
- What type of payment does 9:30 accept?
The box office accepts VISA, Master Card, American Express and Discover. The bars accept VISA and Master Card only, and the Rooam app.
Bring your credit or debit card – 9:30 Club is now cashless! We do not take cash at the bars, for food, for parking, or at the box office.
- What is Rooam?
Rooam is an app that lets you pay your bar tab from your phone. Just download the app, select ‘9:30 Club’, and press ‘Open Tab’. Your tab has automatically opened up at the bar. Order with the bartender and give them your Rooam ticket number. Your tab will now be visible on the Rooam app. Once the show has ended and you’re ready to go, simply press ‘Close Tab’ and your tab has been paid.
- How old do you have to be to attend shows at 9:30?
Unless otherwise posted, our club is all ages, all the time.
- My child wants to attend an all ages show at 9:30, but I feel nervous.
We’ve been doing all ages shows for many years, but the decision to let your child come to a show here is obviously up to you as a parent. We suggest attending a show with your child so you can get a first-hand experience of how we run the club and treat our patrons. We’re confident that once you’ve been here you’ll feel comfortable about allowing your child to come to 9:30 shows.
- Do I need my ID to enter the venue?
An ID is required if you plan on drinking/purchasing alcohol. Because we are an all-ages venue we take checking IDs very seriously. In compliance with DC laws anyone 21 and older who plans on drinking alcohol will have to show a valid, non-expired, government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and not allowed to buy, hold or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.
- Does 9:30 Club have seats?
Unless a show is advertised as seated, which is rare, our shows are general admission and standing room only. A very small number of bar stools are available on a first-come, first-serve basis in the balcony. Patrons with special needs should call 202.265.0930 in advance to make arrangements.
- What time should I get there to get a good place to see the show?
We like to think that there are no bad sight lines in the club, but if you’re one of those folks who needs to be right up front or along the balcony railing we suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line and you are not guaranteed any particular spots inside.
- Does the Club offer food?
We sure do! We have a variety of tacos, quesadillas, and salad bowls available at the ‘Food Food’ stand on the lower level. Because who doesn’t love tacos?!?
- How about drinks?
We have 4 full bars located within the club offering a terrific selection of both draft and bottled beers along with your favorite spirits and non-alcoholic beverages. The club also offers a coffee bar with a delicious assortment of caffeine-fueled fun.
- Do you have a dress code?
We only insist that you be dressed and wear shoes. Sensible footwear is strongly advised and there are occasionally shows where spiked jewelry and chains will not be allowed. Personal items such as pocket knives, pepper spray, flasks, outside food and drinks or anything that could be considered dangerous or contraband will not be allowed in the building. Purses and bags will be searched prior to entry.
- Do you have a coat check?
We do, but it is a seasonal thing @ $2.00 per item. During warmer weather there will not be a place to check jackets or bags.
- Can I smoke in the Club?
No. DC has an indoor smoking ban, however most nights we allow reentry and should you want to smoke we will let you in and out.
- Are you near the Metro?
Yes, we are 2 blocks from the Green Line U St / African American Civil War Memorial / Cardozo Station. Make sure you exit toward 10th Street to be closest to the club. For details about the U Street station, including last train times, click here.
- I’m driving, how do I get to 9:30?
Detailed driving directions can be found on our Contact page.
- What about parking?
The 9:30 Club parking lot is located at 2366 9th St NW, a few blocks north of the Club. The monitored parking lot opens 1 hour before General Admission doors. Parking is available online in advance for $20 (plus applicable fees), and at the lot on the night of the show for $25, pending availability. (If purchasing online, please make sure you select the date that corresponds to the show you are attending!) Note: On site parking is credit only, no cash. If you purchased your parking pass online, your name will be at the gate with our attendant.
- What are your policies regarding photo/video/audio?
Recording policies are at the bands discretion and change night to night. You may bring your camera with the understanding that you might need to check it with us for the duration of the show.
- Can you suggest a hotel?
We recommend the following hotels:
Comfort Inn Downtown DC/ Convention Center
(202) 682-5300, main
1201 13th Street, NW
Washington, DC 20005
Carlyle Suites Hotel
(202) 234-3200, main
1731 New Hampshire Ave NW
Washington, DC 20009
- Does 9:30 have an e-mail list? How can I be included?
Yes. We send out weekly email updates that include information on just announced shows, our upcoming concert calendar, and exclusive pre-sales. If you wish to be included, please sign up for our newsletter here.
- Where can I find the most current information about upcoming 9:30 Shows?
- When do you announce new shows?
All day, every day! (Not actually, but it’s not far off.) Be sure to follow us on socials and/or sign up for our weekly newsletter as mentioned above to keep up with all our show announces.
- Is 9:30 hiring?
We’re always accepting applications. Check out our open positions and submit an application online here.
- Why didn’t you answer my question?
Maybe you need to get in touch with us. For show-related questions or general information please call the box office @ 202.265.0930. For more specific questions, comments or concerns please send an email to [email protected]. We will do our best to get back to you in a timely manner.